
ChapterHouse's management team has worked in all major segments of healthcare and is recognized for its expertise in corporate strategy, top line growth, leadership and organizational development, market analysis and joint venture assessments.
Thomas J. Main – Managing Partner
Tom Main is Managing Partner and Founder of ChapterHouse, a healthcare strategy consulting firm specializing in guiding senior executives in shaping their organization's future.
Tom has worked in all major segments of healthcare from payers to hospitals and physicians to medical suppliers. His work has focused on strategy formulation, product/service innovation, and portfolio analysis and growth for Board and Executive levels of large, well-positioned organizations. Tom also remains active with a series of pre-IPO companies advising on strategy and helping the leadership teams gain access to competitive market segments. Tom's experience has made him a recognized leader in the healthcare field. He and his firm are dedicated to working with corporate leaders to improve the quality of healthcare delivery and promote positive change for the industry, ChapterHouse clients and the consumers whom we all serve.
Lodi Barbaro – Managing Partner
Lodi Barbaro, Managing and Founding Partner, has been key to the development of ChapterHouse from the company’s origin in 1997. As a seasoned financial and accounting manager she has guided the fir
m to strong financial performance through conservative principled standards. By contrast to her financial acumen, Lodi’s expertise for organizational development and a deep intrinsic connection to ChapterHouse team members has helped develop the firm’s “DNA”. ChapterHouse enjoys an open and collegial work environment that remains grounded in core values as a result of Lodi’s leadership.
As an active member of the management team, Lodi continues to forge the dimensions of the firm that will facilitate ChapterHouse’s growth and ability to deliver superior consulting services to the healthcare industry.
Lodi is an alumnus of Miami University in Oxford Ohio and brings over twenty years of finance and accounting experience to the company.
Mark Luck Olson – Managing Partner
Mark Luck Olson, a Managing Partner of ChapterHouse, is a strategy consultant specializing in accelerating performance and top line growth across all segments of the healthcare industry. He has particular expertise in strategy formulation, market analysis and segmentation, market development, and sales force effectiveness. 
The majority of Mark’s twenty years experience in healthcare has been as a company insider, both in corporate and field roles. Five years were spent as head of information technology for Baxter Healthcare’s $2 billion global biotechnology business, and another two years as CIO of $250 million Lab Safety Supply.
At ChapterHouse, Mark has led multiple strategy and market development engagements with payers, benefit administrators, network companies, providers, suppliers, and services companies, at both corporate and field levels.
Mark is a market-oriented thinker who enjoys partnering with company leaders committed to unleashing the real growth potential of their organization.
Mark is an alumnus of the Massachusetts Institute of Technology. He received both his undergraduate degree and MBA from MIT.
Michael Main – Managing Partner
As a Managing Partner, Michael brings a comprehensive understanding of general management, sales and marketing to ChapterHouse clients. His expertise in sales strategy, top line growth and market development has helped a diverse group of healthc
are organizations achieve their growth and margin objectives.
Michael joined ChapterHouse in 1999 as a Director, filling various roles across a number of varied clients. Engagements that he has led include company turnarounds, revenue acceleration or top line growth projects, new segment/ product entry initiatives, regional strategy development, merger integration, and performance management system design.
With over twenty years experience in the health and life insurance industries, he honed his general management, sales and marketing competency with responsibility for insurance product distribution and operating margin over one of the most troubled regions in the country. The organization under his watch achieved national prominence for both revenue and profitability.
Michael is an alumnus of the JL Kellogg Graduate School of Management at Northwestern University. His extensive line management experience and delivery of superior market performance grounds his thinking and communication style in a pragmatic and direct approach to ChapterHouse engagements.
Gary B. Byram, Ph.D – Managing Partner
Prior to joining ChapterHouse, Gary was one of the founders of MedTG, a startup bioengineering and medical device company. He has also participated in an advisory role for other startups, including several medically related startups, a retail software firm, and a communications services company. Gary is an Adjunct Professor with DePaul University’s Kellstadt Graduate School of Business focusing on strategy and management of services companies, as well as continuing selective consulting work with communications and high-tech companies.
Before founding MedTG, Dr. Byram was the Chief Marketing and Customer Officer for Transora, a collaborative commerce service provider. He had responsibility for the global development and implementation of Transora’s integrated marketing, customer adoption and customer service strategy. His responsibilities also included working with the Board and Investor community in developing the prospectus and initiating discussions for next round funding.
Prior to departing to be part of the initial executive team with Transora, Dr. Byram was a strategy partner with Accenture. His focus at the time he left Accenture was the launch and development of new communications companies and new service offerings, merger/acquisition integration, and enterprise transformation work in the communications industry. Engagements on large-scale change, merger integration, and the development of new service offerings were driven by the need for the strategic redirection and repositioning of incumbent telecommunications companies in a radically changed global marketplace. The nature of these client assignments primarily involved Board and CEO level sponsorship.
Gary’s earlier executive roles include Vice President in Corporate Marketing and Strategic Planning at AT&T/NCR, where he was involved in merger and acquisition work, global strategy and business development, marketing strategy and implementation, global restructuring and organizational redesign and transformation implementation, new product development, process reengineering and redesigning global services. Gary was also the VP of New Product Forecasting Services at Information Resources, Inc. and VP of Consulting Services at NFO/AGB.
Dr. Byram holds a Ph.D. in Psychology from the University of Chicago.
Mindy S. Kairey – Managing Partner
Mindy Kairey is a Managing Partner of ChapterHouse, a strategy and organization consulting firm specializing in the healthcare industry. Mindy has worked in major segments of healthcare from payers to hospitals and employers to employees. Her work has focused on strategy formulation, product/service innovation, and portfolio analysis and growth for Board and Executive levels of large, well-positioned organizations.
Mindy has 20+ years experience in the healthcare industry and most recently spent fifteen years with Hewitt Associates. During her tenure with Hewitt, Mindy gained notable distinctions in her work establishing leading edge solutions for employers and employees in ways that outpaced the market.
She consulted with Fortune 1000 employers on the creation and implementation of total healthcare benefits strategies. Mindy was instrumental in helping to create a variety of innovative health management solutions for Hewitt clients, such as the Hewitt Health Value Initiative (now an industry standard for measuring health plan performance), Hewitt Health Resource (a B2B web application for Hewitt to interface with all health plans throughout the U.S. on behalf of mutual clients), and decision-support tools for employees to make effective healthcare choices.
Mindy was most recently Hewitt’s Global Practice Leader for its Health & Welfare Outsourcing Business and had responsibility for establishing and executing the strategic direction of the business. In that capacity, Mindy spent the vast majority of her time in the market meeting with clients as well as other industry leaders to further progress the business.
Mindy’s great strengths include her ability to listen, understand and create solutions to some of the most complex healthcare challenges clients face. She works tirelessly to ensure that clients receive solutions tailored to their unique situation. Mindy also leads client advisory groups to inform the broader healthcare agenda.
Mindy earned a Master of Public Health and Master of Science in Gerontology from the University of Southern California and holds her Bachelor of Science for Pennsylvania State University. She has served as a National Fellow at the Blue Cross and Blue Shield Association.
James Fields – Principal
Jim joined ChapterHouse after graduating from Northwestern University Kellogg's School of Management
in 2002. Jim worked at Arthur Andersen Business Consulting as a Consultant doing business strategy and operational improvements across many industries. His work experience previous to Andersen was with Monument Advisors as a Senior Associate in a private equity and corporate finance role focused on Manufacturing, Distribution and Service industries.
Since joining ChapterHouse Jim has developed an expertise in Medicare, Taft-Hartley, local market development care programs and the brokerage channels. He is a firm resource for market sizing and segmentation, growth plan development and complex project management.
Jim has a BS from Ball State University and an MBA from Northwestern University Kellogg Graduate School of Management.
Todd Van Tol – Principal
Todd Van Tol, a Principal at ChapterHouse, is a strategy and business development consultant with a strong track record of partnering with senior leaders in the healthcare space. He has particular expertise and passion regarding the develop
ment and implementation of growth strategies, customer analysis and experience design, and helping organizations assess their strategic options in an increasingly complex and turbulent health benefits market.
During his time at ChapterHouse, Todd has worked across the health insurance and management space on a variety of topics including Medicare Advantage market assessment and entry, customer experience design, portfolio analysis, new business models for the Small Group market, and product innovation/design. His experience has spanned all market segments (National Accounts, Middle Market, Small Group, Individual, Seniors) and has focused on helping clients grow their top line and margin performance.
Prior to joining ChapterHouse, Todd led multiple strategic and business development initiatives within the Blues as a senior manager with the Blue Cross Blue Shield Association. In that role, he worked with senior Plan executives on a variety of strategic topics including consumer health and wellness tools, Medicare, health informatics, brand management, and national account strategy.
Todd previously was a Project Leader with Bain & Company, a global strategy consulting firm. At Bain, he led consultant teams on
C-level growth strategy and cost management projects in multiple industries including retail, telecom, automotive, consumer packaging, travel, and information technology. Todd also has technical sales and marketing experience with The Dow Chemical Company.
Todd graduated with honors from the Masters in Business Administration program at the University of Michigan and has a Bachelor of Science degree in Chemical Engineering from Michigan State University.
Jason Grau, Ph.D – Principal
Jason has more than nine years of strategy consulting expertise through his experiences with Blue Cross Blue Shield Association and The Boston Consulting Group. For the past five years, Jason has focused exclusively on developing innovativ
e strategies for transforming the healthcare industry.
Jason has extensive experience working with senior (C-level) executives and boards of directors to develop enterprise strategy recommendations. His strategy work has covered a broad range of growth strategies—including evaluation of new market segments, new product development, transformational distribution strategies, acquisition analysis, and pricing strategy. He specializes in applying data-driven management techniques to strategy evaluation.
Jason holds BS and MS degrees in Materials Science and Engineering from Iowa State University and a Ph.D in Materials Science and Engineering with a minor in Business Administration from MIT. He has authored multiple peer-reviewed scientific publications and is co-inventor of a process patent.
Dan Shellenbarger – Principal
Dan Shellenbarger recently joined ChapterHouse as a Principal. In his short time at ChapterHouse, he has partnered with clients on
projects ranging from channel strategy to market analysis to sales force transformation. Prior to joining ChapterHouse, Dan led major client engagements in the pharmaceutical, biotechnology and medical device markets as a senior manager for ZS Associates. In that role, he worked with senior executives on a variety of strategic topics ranging from sales organization design to market entry strategy to payer strategy.
Dan holds his Masters in Business Administration from the Fuqua School of Business at Duke University, and received his Bachelor of Business Administration with highest honors from the University of Michigan Business School.
Richard Weil, Ph.D. – Principal
Rick Weil, Ph.D., is a Principal with ChapterHouse, a strategy and organization consulting firm specializing in the healthcare industry.
Rick has experience working with hospitals, payers, and medical technology companies. His work focused on developing and implementing go-to-market strategies—including segmentation, targeting, and positioning—sales territory management, operational effectiveness, and strategic planning.
Rick is passionate about bringing real, positive change to the U.S. Healthcare System resulting in improved access to care and better outcomes through the work he does with his clients.
Rick received his Ph.D. in Nuclear Engineering from Massachusetts Institute of Technology and an undergraduate degree with honors in Nuclear Engineering from the University of Illinois.
John Haley – Principal
John Haley is a Senior Principal with two decades of professional experience working primarily with Fortune 500 companies. John’s
expertise is in business strategy development and business transformation, with a focus on customer experience management throughout those efforts. He works with his clients to improve their capabilities through a holistic approach (people, process, technology) across coordinated channels. John operates across the breadth of the customer lifecycle: acquiring, converting, servicing, and cross/up-selling, and is experienced in conducting primary research to better understand customers (buyer values, attitudes/behaviors, psychographics, etc.) and analyzing the opportunity for revenue, cost, and customer engagement enhancement.
Prior to joining ChapterHouse John was a Managing Director at PricewaterhouseCoopers where he was a national lead in the customer centricity practice. John is a graduate of the United States Military Academy: West Point. After serving with distinction John left the military and attended the University of Chicago: Graduate School of Business, graduating with an MBA in Finance and Marketing.
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